9FINITY

FAQ'S

Do you offer gift cards?

Gift cards are currently not offered, but may become a future enhancement.



What are the payment options?

Visa, MasterCard, American Express, Discover, JCB, Diners, Paypal and Sezzle are accepted payment methods.



What is your return/refund policy?

We hope you love what you ordered! All sales are final. We want you to be completely satisfied with your purchase and therefore we inspect every item before shipping.



Can I wear this jewelry if i have metal allergies?

Our jewelry is lead and nickel free. They are made out of a blend of metals, but mostly aluminum and steel



When will my order ship?

Orders are processed and shipped within 2 - 3 business days of order placement. Arrival of your order is dependent upon the shipping method chosen at checkout. Our full shipping policy can be found here: https://www.j9finity.com/shipping-policy. *Please note that business days do not include holidays or weekends. Unforeseen weather events that affect shipping carrier service may cause delays.



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